Their instructions said that if there was no button, you're 'all set'. Despite the hassle of having to wait and confirm purchases on StubHub, and the nonrefundable nature of them, I printed the parking pass, which was a requirement. I'm not worried that the funds will eventually appear in my account, but I find the lack of transparency annoying. Pursuing 'superpower,' No. I want payment for the tickets I sold. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. Pickett obviously deserves a lion's share of the credit, but Canada was the coordinator who oversaw that progress. All Rights Reserved. GuaranteesTermsPrivacy PolicyCookie PolicyCCPA Notice. Ice Nine Kills: The Octane Accelerator Tour | Presale & Cheap Ticket Info, Ra Ra Riot Superbloom Tour | Presale & Cheap Ticket Info, http://www.stubhub.com/san-francisco-49ers-tickets-san-f//, NCAA Mens 2022 SEC Tournament Seating Chart at Amalie Arena, How To Sell Your Sports, Concert, and Theater Tickets, How Much Do Super Bowl Tickets Cost? Ranked in the Associated Press Top 25 poll for the first time in two years, No. 1) Recognize your mistake in this email2) Provide a discount on future transactions to compensate me for my loss.3) Change the email to not mislead future sellers, Dear sirs, All Rights Reserved. Stubhub say that I did not click the button to complete the sale. There was no button. Stubhub payment plans with Affirm: book now pay later with no fees For illustrative purposes only. Also fix your [censored]ing website. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? I want my 900.00 dollars for the sale. PayPal: Once the payment processes and is in your PayPal . It should be expected that the Steelers' offense will build off of what it did during the back end of the '22 season with Pickett and Canada entering their first offseason with Pickett as the starting quarterback. Its too bad that StubHubs User Agreement doesnt talk more about its fees. StubHubs fees are more confusing than ever. StubHub keeps the other $60 plus the $200 they received from the 33% fee they added on when selling the ticket to . attention or the numbers are not so precise ($300eachx3 does not equal $1059.75) This content may be old or outdated. I disagree with my credit card account being charged for the 1 ticket to the first customer. Each time I was told it would be resolved with 24-48 hours. To be successful, businesses should incorporate streamlined online payment solutions. STUBHUB has eliminated all in pricing and is now adding fees at Selling your tickets on StubHub is actually pretty simple. StubHub Seller Fees What is StubHubs Commission? Am I SOL? 2.) Its a little crazy the MLB, which has partnered with StubHub to cash in on the baseball tickets being sold on StubHubs site has the most straightforward answer on StubHubs fees: It is free to list tickets for sale, and to search for tickets to buy on StubHub. Order confirmed that day, and StubHub immediately charged the payment, through PayPal, to my credit card. So the tickets that ticketmaster was going to charge me $97.00 for, stubhub only 20 mins after them going on sale, is now charging me $325.00?!? I didn't read the T&C and didn't know about this policy. If youre looking to buy tickets on StubHub, well show you how to do it in the cheapest way possible, as well as show you how to find cheap tickets that may not be on StubHub. I purchased Mets Spring Training tickets for section 8. I spent hours trying to find the right show, at the right time, at the right price. --- TICKET FEES: All tickets are subject to a per ticket convenience fee to cover the direct expenses of our ticketing system and credit card processing. Read on to get the help you need to contact StubHub. Produced high-quality documents, spreadsheets and . I didn't worry, since Stubhub allegedly backs up their sales. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub. Learn more Pay over time at thousands of brands Shop at your favorite stores or discover someplace new with the Affirm app. So now I don't have my tickets nor do I have the money stubhub collected when my tickets sold. Were a ticket marketplace that has no buyer fees, which means that our tickets are usually anywhere from 10-25% cheaper than what youll find on StubHub. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. My sister and I looked through reddit and I eventually . This article has been viewed 47,136 times. Wait for a StubHub representative to reach you. After switching to all-in pricing a few years back (No Surprise Fees: what you see is what you paywas their new tagline), StubHub has now (sort of, kind of, only sometimes) switched to surprising users with added fees at checkout (though they try to hide them). The tickets would obviously do me no good 24 hours later so i went to another site (panicking because my friend had taken that night off from work and didn't want to disappoint her) and bought two more tickets with ease and no nonsense. Direct deposit:You'll need to wait 30 days for the funds to release and get sent back to StubHub before we can issue it again. No. Things You Should Know. Dude, come to Brazilthose international concerts are around 80$~100$ regular seating and or on the field.and premium seating costs around 200$ By browsing this website, you consent to the use of cookies. [protected], Desired outcome: StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. StubHub will send you an email with instructions on how to claim your refund or credit. $900 right. On Sept 21 (event was on Sept 24) I made a sale through the stubhub app for football tickets, I got an email from stubhub saying those tickets were delivered electronically. Make sure your payment info is up-to-date, Did you find it helpful? Processing/Shipping & Handling fees are non-refundable. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Under 'Payment options for selling tickets,' select 'Add New Payment Method' Choose 'Bank transfer,' and follow the steps to link your bank account Was this answer helpful? I originally listed 4 tickets for sell. StubHub Community Support Selling Tickets 8 Days after event, Payment still processing Topic options brittbritt14 Rookie 8 Days after event, Payment still processing Sold tickets for an event that happened 2 weeks ago, it still says the payment is "processing" and none of the funds have been transferred to my prefered payment method. I am one of the millions of moms that tried to get taylor swift tickets for my daughter during the ticketmaster presale dumpster fire. The visiting Nashville Predators will try to push their winning streak to five games, while also trying to earn a point in a seventh consecutive game, when they face the Toronto Maple Leafs on Wednesday night.. Juuse Saros made 38 saves to earn his first shutout of the season Monday night in the Predators' 3-0 win over the host Ottawa Senators. While StubHubs fees may have been high, at least they were consistent. You will enter your community username and new password and done! I noticed the email had come and was glad to know that I would see the artist perform live with a good friend. Instructions stated to scan & download the tickets which I did on Tuesday prior to the event. I have spoken with the buyer who used the tickets and said everything was fine. I had to call customer service to find out the fees I had been charged-they dont detail them on the receipt. told me to repost them on StubHub. I'm an active seller with Stubhub. Use StubHub Fan Codes & Coupon Codes. I sold 4 tickets to an NHL game through Stubhub the buyer did not like the tickets after he received them a few weeks ago. See the link above to learn more. Please be patient. No one really knows the technical back end operations, for all we know,these transactions are processed in batches. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Can anyone cast any light on the actual process? Yes Please note the following: 1st set of Buyers got in Saturday with scanned tickets and no problem. David This is true, they are at 10% fee for sellers. However at StubHub states that it is with you all of the way. Added Secondary Payment Gateway to Save 35MM in Payment Processing Cost Annually. You are viewing the PayPal Community Archives. Deadline: May 17, 2022. Total bait and switch from Stun Hub. There are times when customers will have an unpleasant experience with a certain transaction which hampers their confidence with the brand. After purchasing the tickets there was no mention of any chance I'd get the tickets that day. people. Enjoy! We had someone visiting from overseas that wanted to see the show. sales plummeted. 20 Marquette hosts No. Direct deposit: After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; we don't deposit money on weekends.) i didnt realize stubhub had changed from the what you see is what you get they advertised last year. Buy or sell your tickets for all kinds of upcoming sporting events, concerts, theatre shows, and more from the world's largest ticket marketplace, StubHub. Stubhub posted my tickets for an event that was canceled (I had these tickets posted). Told me I am not getting paid. Really feel their new policy regarding the showing of fees is dishonest. Ticketmaster has tried (and obviously failed) at trying to stop the bots from ticket brokers by making buyers type in phrases or click pictures. forthright they are by including the fees in the price one sees when checking Friday Buyers got in with no problem with scanned tickets. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene' Lee v. StubHub, Inc., Case No. The point is to help out readers on the digital platform to decide where they can purchase . You can get up to 3% off when you use a StubHub Coupon Code. Click. Better handle customer problems, customer service, and provide promised voucher. Every time the card was accepted, then 5 minutes later received an email saying sale was cancelled. 19 Clemson takes on Wake. STUBHUB has hit a new low is their ability to deceive How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. right here on the same page it is easy to discern, but if you are not paying Eight months after the acquisition, StubHub reached . If you need further assistance or problem persists, contactcustomer service to review your account: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US. Terrible company to do business with. included is in microscopic writing.most would not even notice. I bought the tickets nov20 and its now jan6,the game is Feb18, room booked, plane tickets bought,called multiple times. Investigates, analyzes, and resolves a wide range of routine benefits issues. MIAMI (AP) Brooklyn got another win. Click here to get notifications about new complaints of StubHub. Skulduggery at its finest. StubHub denies any wrongdoing or liability. Using the same exact wording.must be in Stubhub is obviously filing for bankruptcy. 2 0 0 comments Best Add a Comment More posts you may like r/stubhub Join 6 days ago experience with selling tickets 4 6 I ordered 2 tickets for a concert scheduled for December 10th on November 1st. I came across this blog while doing a search about StubHub fees, and didnt realize it was basically an advertorial for another poorly trafficked ticket resale site until I was about one-third of the way through reading it. Leave the Archive. For 2 tickets I paid $31.67 in fees over the ticket prices. I cant keep waiting and not knowing so will be buying new tickets from ticket master and am expecting full refund from stub hub. Exactly what happened to me! This is how it looks on the checkout page. If youre looking to sell your tickets on StubHub, well show you do so. Here is all it says on the subject: StubHub reserves the right in its sole discretion to change Fees at any time as it deems appropriate, including after you list your tickets., Shows the complete lack of transparency StubHub has regarding its pricing. His status as one of the Chargers' starting cornerbacks has translated to six tackles (four solo) on the season. Check out, All tip submissions are carefully reviewed before being published. According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. No. Rimas Butkevicius This will surely increase the credibility of your complaint. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. The Court in charge of this case still has to decide whether to approve the Settlement. Desired outcome: When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly,. Royce O'Neale's putback with 3.2 seconds left put Brooklyn to stay, and the Nets beat the Miami Heat 102-101 on Sunday night in a game where Durant left in the third quarter with a right knee injury. Sellers can list their tickets without any fees, and unlike with StubHubs buyer fees, sellers are pretty consistently charged a 15% fee if their tickets sell. We'll pay you in different ways depending on your area and the event area. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. Position Summary. Jaylin Williams scored 15 of his season-high 21 points in the . Excluded from the Settlement Class are ticket purchases made using StubHubs app for mobile devices and tablets. Yes their customer service said my tickets were ok then they ripped wrong tickets sold to me then what they. I received a second email stating my tickets were for section 105. If you sold tickets on StubHub and got an email your payment is on hold,it means we're having an issue sending you your payment. Have any questions? Ill continue to try to avoid StubHub whenever possible, as 25% fees on ticket sales is atrocious, but now I know for sure one alternative site I definitely will try to avoid using to list/buy tickets from: TickPick. . OrderID #[protected] Customer service all the way to your seat, 2000-2022 StubHub. Responsible for all benefit related communications including open enrollment material, benefit guides and intranet content. We use cookies to make wikiHow great. the internet. The Settlement Administrator will file any objections with the Court for its review in advance of the final approval hearing. Then took further efforts to get StubHub refund; got refund, but never received promised voucher, in addition, for all my problems. For a base price of $69.62 the buy fee was $13.34 and shipping was $2.00 despite the fact there is no shipping-it is an instant download. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. The 4 tickets were then sold to 2 customers. Coordinates daily benefit processing, ensuring all third-party . Season: 4th with Cardinals | Last Game: 20-12 loss vs. Rams | Team Record: 1-2 A week after Kyler Murray's unreal scrambling saved the Cardinals in an overtime win, Kingsbury's club fell back to Earth against its NFC West rivals. Did you get a resolution or your money back? While he took the field last week, he left early with only one tackle to his credit. Dial +1 (866) 788-2482. No. Last year it was acquired by ViaGoGo. I had to pay once more for the tickets to attend the show. WRONG. We planned our trip to Vegas accordingly to when we could go to this game and feel that I shouldnt have to keep begging to get the tickets Ive paid for, Hello, Desired outcome: On StubHub, since the prices are marked up to $225, you may see the fees only at 15%. I think the issue is about professionalism and transparency, not StubHub or anyone else needing protection. a consumer will go right past it. Give it a several hours to a day at least for it to appear in your PayPal. 19 Clemson will aim . StubHub owed him $111.36. That simply means the tickets were not used. You can also use StubHub gift cards and PayPal. A Cincinnati native, Sam Hubbard grew up a diehard Bengals fan. Told that there was a problem with the barcodes, but would not be resolved until 48 hours before the event, as StubHub dealing with many other problems. Lindsay is the author of this solution article. If you buy through links on our site, we may earn a commission. Thanks to all authors for creating a page that has been read 47,136 times. You can buy tickets on StubHub with all major credit and debit cards. Submit a complaint and get your issue resolved. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Ask the Community Please refund my money to my account to which you have charged. Hamilton New York Tickets - StubHub Hamilton New York Tickets 110 people viewed Hamilton New York events in the past hour Events Parking VIP Others No events within 50 miles of Virginia, USA 166 events in all locations Today Jan 14 Sat 8:00 PM Hamilton - New York Richard Rodgers Theatre, New York, NY, USA the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. Well, the last StubHUB CEO lost his job over this change when StubHub ticket sellers are charged a 15% fee. After the switch, you will enter the email address you use to access the community in order to reset your password. Customer service all the way to your seat, 2000-2022 StubHub. Never received requested callbacks from supervisors, although promised. Include your email address to get a message when this question is answered. I sold tickets via Stubhub for a concert in November. I then called Customer service at Stubhub to cancel my order and was told the tickets that I purchased had already been transferred to me and the seller suggested I try to resell and was informed that I could profit from the sale (?). Stubhub sold one ticket and then sent me the attached email that makes 5 references to tickets - plural. The customer didn't claim the ticket so I cancelled the transaction. Includes all fees (when I copied this over it got bigger, but it is in microscopic writing when you actually check out). In 2021, Davis was given a career-high AV of 15 while again being named an All-Pro after he recorded 105 combined tackles, 13 tackles for loss and three sacks. Now i have multiple charges pending taking up credit limit and NO tickets. This review was chosen algorithmically as the most valued customer feedback. So I paid 22% in shipping and buy fees over the base ticket price. What are Stubhubs fees for buyers? When you see it Pay attention to whats being charged, and look for ways to save money on sports, concert, and theater tickets (see below). StubHub employees were very helpful in returning the original ticket to me and forwarding it to the second customer however at no time was there mention that if we proceeded we owed the first customer a ticket. But Wait, it gets better. I listed tickets on StubHub a few weeks ago. Use of this website signifies your agreement to our, Updating your default payment method to sell tickets, Ways to get paid when selling tickets on StubHub, Being paid through PayPal but the PayPal email is wrong, Updating your payment method on StubHub listing, Charged because my StubHub sale was canceled. One alternative would be us TickPick. Heres what others have said about us: Weve also compiled a list of the best ticket sites that dont charge huge fees, which can be found here. Finally filed complaint with pay pal but they refused because stub hub said the tickets had been delivered. They are refusing to transfer me the payment saying that they have refunded the buyer. Oct 2016 - Sep 20215 years. order id date amount The website is a little confusing with the wording and I wasn't exactly sure I even properly listed the tickets. I just bought baseball tickets on StubHub. make sure none of my charges go through and cancel any pending charges. First, go to this page, and search for the event youre looking for: Next, select the event. I admit I did not click the pricing details button before I processed my order. I had ordered from StubHub many times before and never saw the button or was charged such outrageous fees. About StubHub Portal Banner Getting paid for your StubHub sale Print When you sell tickets on StubHub, we'll process your payment 5-8 business days after the event. Use a ticket marketplace that doesn't charge such ridiculous fees. The lesson here: StubHub is constantly changing its buyer fees. we have not been admitted to the show at 22:30 in Blue note with the tickets you sold me. One will be $260 while the other will be around $259. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. same thing happened to me. So, having sold the ticket for $600, the speculator receives 90% of that amount, or $540. Are there ways to save money on these service charges? Coming 7000 miles from Europe, paying 488,80 USD for the invalid tickets plus 110 USD for the entrance, it was not what I have been expected. Desired outcome: 22 Providence on Wednesday night in Milwaukee. I have called five or more times in the last few months and i still do not have my money that i am owed from new york yankee tickets that were sold on 9/20/22. 1 hr ago 2 min read. Also fix your [censored]ing website. If you sold tickets on StubHub and got an email your payment is on hold. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Pro tip: Each number appears to go to a different department. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"