Flashing red and blue: The router is connecting to a device via WPS. 22h44, Thanks - I will grab that data - here is some general info, on Open a web browser and follow the on-screen help wizard to get connected, If you can't get online there might be a problem with your computer, tablet or mobile device. The BT Home Hub 4 has four antennae and is capable of dual-band Wi-Fi. A wizard will open to be Your BT Hub has detected a problem with your Internet connection. Select your hub from the options below to see what they mean. Broadband light is flashing orange then pink/purple. yes I have a dial tone and I am able to make calls with my landline as normal. Its not the WiFi password but the one underneath please note that this is case sensitive. Use the Contact us link at the bottom of the page to get in touch. There are also four ethernet ports and a USB slot. We'd like to help so please get in touch. The Hub is working but isn't connected to the internet. The light will turn blue when your Hub is ready. Hmm. Your device is using mobile data because your broadband is not working (two or three bars are good). 30-05-2020 Blue: The Super Hub is in router mode. If not then you can just undo the above steps and now know that it isn't a problem with DNS settings. Then check the other end of the Ethernet cable is plugged into the WAN port of your Hub correctly - you'll hear a click. Get more information on BT Power Save mode. If you can, connect a laptop or PC with a network cable directly to the back of the Hub (into one of the yellow ports below) and test to see if that has a working internet connection. The "Ready" light: This should be on 24/7. So I am going to assume it is that one. Check your ADSL filters are plugged in correctly to your phone sockets. At the end it will raise a fault for you. Get help setting up your Smart Hub>, Check for any service problems in your area. on Weve listed some expert tips to help you fix the problem quickly. If it stays orange use the Contact us link at the bottom of the page. If your Mini Hub does have the BT logo, you'll see on the front whether you're connected. 30-05-2020 If you dont know where it is, its typically where your broadband cable comes into your house. I happened to have a new hub which I installed (BT registered). 22h09, Yes - it says Hmmmm it cant reach the page ( I think that was on one of me earlier pictures), on If you find there is no dial tone or a noisy line, you can report a fault via the My BT app on your mobile phone or by logging into your account via the Monthly cost changed on Tuesday - no internet since then! When you first plug in your Hub, please wait for it to sync - this usually takes about four minutes. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Take a look at our suggestions below. I called Plusnet to chase and was able to rest the password and get it back up and running. Connect a device to your Hub using a cable or wi-fi. If the wi-fi doesn't work on your device it could be a problem with your laptop or phone. Ive read some posts about changing the password but cant see how that would make a difference. I have reset hub etc - still no internet. There's a problem with your device. 31-05-2020 If it's your broadband activation day, it can take until midnight for this to happen. Look for the Wi-Fi settings and make sure its enabled for both 2.4GHz and 5GHz. Restart your device, and if the light is still red, contact us. When you first plug in your hub, the lights will appear in this order. 22h52, Stats show you are connected to the internet, on Here is the info - thanks for any help on this everyone. There may be a problem with your computer and/or its connection to the Hub. if you've still got a problem then get some help from the manufacturer or supplier, The Hub is working but isn't connected to the internet. Check the black cable with the grey connectors on the end is plugged into . online troubleshooter. Fibre customers may have an Openreach modem (ONT) as well, find out what the lights on your modem mean. A blue light means the hub is working fine. Check the broadband cable (black with grey ends) is plugged in correctly and you're using a filter if needed. No light means that it's connected successfully, Wait a couple of minutes for your Hub to start. To fix this, you need to log into the admin section of the Hub: remove the slide-out tab from the rear which will display the admin password. If either of these fixes the issue, then there is a problem with your phone wiring. And if the problems cant be fixedheres Press and release your Hub's restart button. Any joy? Connect a device to your Hub using a cable or wi-fi. The light will turn steady blue when your Hub is ready, The Hub is working but isn't connected to the internet - this takes about two minutes, Connect a device to your Hub using a cable or wi-fi. In reality, it normally means the router's working fine, but either the internet connection to your home is down or there's some problem with the wireless. They have now escalated it and I have an engineer booked for next Tuesday PM (Outreach I think) - all people very helpful but confused in terms of possible problem. You'll need your reference number. 12h58. Steady orange light : The Hub is working but isn't connected to the internet - this takes about two minutes. Step 4: Scroll down until you see the section called Configure DNS. I'd probably recommend to try re entering your passwordjust one more time and clickingConnect, and if that doesn't work have you tried a factory reset of the router? Turn it off and on then try again. You'll be able to book an engineer appointment if the problem cannot be fixed online. Wireless is switched off either for the 2.4GHz or 5GHz bands or both. 31-05-2020 We had the one about the phone on the 19th. I have connected to master socket but this makes no difference. on Since this morning my WiFi has not been working Ive tried resetting it Ive tried unplugging it and giving it some time to cool down then plugging it in again the light is blue but cant get any WiFi any ideas ? I have got a PC plugged direct into the hub - again no internet. Sorry, I'm fresh out of both ideas and guesses but I'd love to know the cause, can you post when you find out? Or you can check their website at www.dpd.co.uk. The lights will appear in this order: Check the broadband cable (black with grey ends) is plugged in correctly and you're using a filter if needed. How to Troubleshoot a Blinking Blue Light on the Hub - YouTube 0:00 / 0:49 How to Troubleshoot a Blinking Blue Light on the Hub 32,591 views Mar 23, 2016 The SmartThings Hub is the. 13-06-2020 The power is off or you've turned the lights off, If you haven't turned the lights off, check that the power button is on, the power supply is plugged in correctly at the mains and the power is turned on. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. First, try resetting your router to its default settings. Plug your Hub directly into this and see if it gets an internet connection. Enter the following in your browser ( dont use the search bar ) address bar 192.168.1.254 You should now have a new hub one page. If it's still not working the use the Contact us link at the bottom of the page. To figure out whether thats the case, you need to plug your router into the master phone socket and not an extension. It has five antennae and uses four Giga ethernet connections. Open your web browser and visit http://btbusinesshub.home/. I would now say 99.9% this was an external issue / no faults inside the property. Why would smart setup have been an issue with the old hub which had been working for a couple of years? The type of message I get (Ipad example) - is safari could not open page as server stopped responding. - edited If it does, restarting your phone, tablet or other Wi-Fi devices might help. I happened to also have a new Hub ordered on this account a few weeks ago. Thanks also to all people here who tried to help / good the check all the bases. The test socket is your main socket. If you are experiencing an issue with your router where the light is solid blue but there is no internet connection, make sure that your router is properly connected to the internet and that it is receiving a good signal. If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). If it's flashing red, you didn't connect. Light on router is blue but no internet connection! If you haven't I would expect it to go live by midnight tonight. Which router, BrightBox 1 or 2 or . This doesn't affect our editorial independence. We steer you to products you'll love and show you how to get the most out of them. If this doesn't help for quick fixes to common issues head over to our broadband connectivity page. If this isn't the case the first thing to try is restarting your hub. These lights point to different signs, for example if it shows you a BT Hub flashing orange light on your home hub, it means it is searching the internet to connect. I don't know what the 01733 fault was or when is started. Blue light but no wifi or internet connection. Copyright 2023 IDG Communications, Inc. Blue: Everything is working and your Hub has an internet connection, Orange: Theres a problem, which could be with the broadband connection, Green: The Hub is starting up wait a couple of minutes, Flashing orange: Connecting to broadband wait 30 seconds, Solid orange: Theres no broadband connection connect via Ethernet and follow the instructions in your web browser, Flashing pink: Hub is working fine, but theres no broadband connection, Red: theres some other problem turn off and on again. Is the power cable plugged in and switched on at the mains. You will get a refund for the time is is out of service. The Hub is in Bridge mode and will act as a modem only. No light means that it's connected successfully. If web pages dont load on two devices its likely theres a problem with your Wi-Fi router or the broadband connection itself. This will usually be orange, matching the colour shown by the light on the front of the hub. If you still can't get online, use our BT Troubleshooter for help with connection issues, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Purple: The Super Hub is in modem mode. Here's some tips to find the issue and get it fixed. Second, check that you havent got a 2022 If there is a problem, your broadband issue could berelated toyour landline. Re: BT Hub - Blue light on but no internet on any devices. Sorry to hear you can't connect to the internet. Plug your Hub's power cable into the mains and turn on. And if you're using a filter, check that's plugged incorrectly too. How long has this been happening?What does it say after you log into the router: Obscure your names & numbers in the BB Username but post the 1st 2 parts of the IP addy. 30-12-2016 Open a web browser and follow the on-screen help wizard to get connected: Blue light : The Hub is working fine EE Limited. Do you get a dial tone? Check the Ethernet cable (red ends) is plugged into the modem's PORT correctly. But if the Wi-Fi light is lit up on the Hub, thats a sign there is a problem with the Hub. Find your broadband network login details. Once entered click on continue to advance settings. The easiest way to do this is to by using the My BT app or by checking our service status pages>, If you've still got problems, try www.bt.com/help/connectionissue or get in touch>. . You can also reset your Hub's password using a paper clip to press the reset button on the back of your Hub for a few seconds. Please can you help me? Still no lights? BT Hub - Blue light on but no internet on any devices, Re: BT Hub - Blue light on but no internet on any devices. Hub is back where it belongs. Dont have a different device to try? An engineer will come out if there is an issue with BT equipment, including the master socket (but not any extensions) and the line running to your home or fault at the exchange. My router has a blue light but can't get any internet on pc or mobile. 12h26. On the back of your Smart Hub, you should see a grey socket with the word Broadband above it. The BT Smart Hub 2 router is showing a blue light and is definitely on. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? Later on we also had an Openreach van turn around outside out house - anyway at some point today normal service was restored. The PC / wireless printer work fine via the hub wifi network. If it's flashing red, you didn't connect. I have this exact problem. Turn off your Hub, computer, and any devices you are trying to connect for five minutes before restarting. Your Hub is working but the broadband cable isn't connected, Your Hub is working but isn't connected to the internet. Wait for the blue light. Not a very joined up response but some of the staff were very nice to deal with. Check if the broadband cable (grey ends) is plugged incorrectly. If you're not set to power mode, there's a problem with your internet. Can you post your router stats and we'll take a look? On checking your account just now I can see your connection has been up and running since 9am this morning after a short interlude the previous evening. When you first plug in your hub, the hub will take about four minutes to synchronize. Check all of your cables are plugged in correctly. Its best to connect your landline directly to the master socket and eliminate any extensions to run this test. Give it a minute or two to connect. Simply touch the power button to wake it back up. Check the power button on your Hub is On. Rachel Message 1 of 6 (3,202 Views) 1 5 REPLIES Rachey0 Newbie Posts: 2 If you need to disable this, follow these steps in reverse. if BT is down in the local area. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? If this doesn't fix it contact the technical helpdesk. Check the power supply and that your Hub is turned on. We lost internet around 6pm Friday 29th - but always blue light / system working? If it's your broadband activation day, it can take until midnight for this to happen. I have got a PC plugged direct into the hub - again no internet. Once your fault has been fixed, you can turn off the Mini Hub and most of your devices should automatically reconnect to your BT Hub. Having problems with your Mini Hub? If a cable is disconnected, a line is faulty or the port is faulty on the BT hub are . 16h24. If it stays green, turn your Hub off and on again. It turned out to be a fault with the network, which BT Wholesale fixed. Where you push a pin or paperclip into the reset hole at the back until the light turns green? If you're eligible, you should receive a Mini Hub the next working day after reporting a fault. Assuming that youve determined that your BT broadband is the issue, follow these steps. BT have an engineer due to attend in around 3 weeks time. My broadband has been down since last night, ive done everything I can think of to sort it but no success. Finally. Ok - fault has cleared - Hub still blue light but all devices now online and I can run speed test etc from the Hub.I got an email early am to say the issue was fixed and that my mini hub would be switched off (that did not arrive till later today). Step 5: Change the configuration from Automatic to Manual. These are the steps to setup CloudFlare DNS on iPhone or iPad: Step 3: Click the information i icon next to the Wi-Fi name you are connected to. If this doesn't fix it call 0800 111 4567. If this doesn't fix your issue, please contact us. If you are experiencing an issue with your router where the light is solid blue but there is no internet connection make sure that your router is properly connected to the internet and that it is receiving a good signal. It will turn off wi-fi and enter sleep mode if no device is connected to it after it's been on for a period of time. When you first plug in your hub, it'll take about four minutes to synchronise. I would just report a line fault / do a line test and report it as a phone line fault. st thomas rutherford labor and delivery visitor policy 0. taqueria azteca broadway. The Smart hub should just need connecting staight into the wall socket. 31-05-2020 The lights on your Hub give indicators about what the hub is doing andwhether everything is working correctly. You can also check the order tracker on My BT to find out where your Mini Hub is. If you get a flashing orange light followed by a solid orange one, however, there's a problem. switch it back on again via the Hub Manager. If you think I helped please feel free to hit the "Thumbs Up" button below. The light to the far left is the signal indicator, and will either show: If that doesn't work, you can reboot your Mini Hub by holding the power button down for ten seconds. Has your broadband been activated? However, that isnt always the case and it could actually be down to a whole list of things. 30-05-2020 The BT Home Hub 5 is capable of dual AC Wi-Fi. I made the mistake of resetting my router to factory settings which stopped it from connecting with the server, due to a password issue. Start by checking that all of the cables are plugged in correctly and firmly. Covid issues are making it hard to book and engineer Hub/broadband all seems ok to me - still working at the momment, on If you are still experiencing issues, there are a few things that you can do to try and fix the problem. Turn your Hub on and off using the power button and wait a moment. All the lights will flash and turn blue. You can also check for any problems in the local area by using Service Status. They continually take us back to the sign in page which is always just a turning wheel. A flashing light or steady?Have you just joined EE BB or were you already with EE BB? Select your hub from the options below to see what they mean. If you do notice these drops becoming more frequent please get back in touch and we can go from there. BT Business Hubs: Help and guides for your model. Need to know more about your BT hub lights in general? Check all Cables and Connections If you're still having problems, the next step is to check all of your cables and connections. 19h00. The light will turn steady blue when your Hub is ready. If you see these colours when youre not starting up your hub, follow the instructions to resolve the problem. Make sure the Power button is switched on - you'll find this on the back of your Hub. These are the basics to what your hub lights mean. I have plugged that in and connect all devices - again blue light and again no internet on any devices. 31-03-2020 The default setting is to merge the two together so you see only one network name. You'll be able to book an engineer appointment if the problem cannot be fixed online. If it's red after this use the Contact us link at the bottom of the page. Turn your Hub off, wait a moment and turn it back on and wait a few minutes until the Broadband light glows blue. Check the broadband cable. 23h08. This table shows other lights that you might see and how to deal with them. Turns out I had no engineer booked (lucky I did not wait three weeks). There's a problem connecting to the internet. Thanks for the reply. On the Plusnet hub it says 'connected'. When you purchase through links in our articles, we may earn a small commission. Your device cannot connect. 31-05-2020 If you've got Fibre and you've just upgraded to the BT Smart Hub, remember that you don't need your Openreach modem any more. when you dial 1470 17070? His main beats include VPN services and antivirus. Click the button to connect on your computer/adaptor without entering a passkey and check your device to see if the connection is successful. Go to http://192.168.1.254/ in your web browser. Re: Light on router is blue but no internet connection! I'm sorry you've had some trouble with your broadband service and I apologise for the frustration caused. Press the Restart button. Use the Power button to turn your Hub off and on again. 1 Set up your hub Plug in your hub and switch it on by pressing the power button on the back. Give it at least three minutes to connect. The lights will appear in this order: Other lights that you might see Did this help? The light will turn steady blue when your Hub is ready. Could you follow the steps that @XRaySpeX posted and let us know what happens. You should also check for other lights on the BT Home Hub's display. If the light isnt a steady blue there could be an issue, but there are things you can do to help resolve it. Don't worry if you don't have full signal. It is odd the hub blue light is on? VPN connection enabled on your device. As long as you havent changed the factory settings this should take you to the management page where you can either click on Advanced (Smart Hub) or Settings for Hub 3, 4 and 5. If the light still doesn't turn blue, use a paper clip to press your Hub's factory reset button. Choose Status in the top-left corner of the home page. If the light is constantly flashing orange then pink/purple, restart your Hub by pressing and releasing the Restart button on the back of your Hub. On Monday no lights on the Openreach modem were on. https://community.plus.net/t5/My-Router/Hub-One-Dropouts-Firmware-DNS-issue/m-p/1770498#M21777. Your Hub is connecting to another wireless device using WPS. Engineer said there must have been a line fault. I have connected to master socket but this makes no difference. Generally, green and blue are considered to be good, whilst red, orange and purple aren't so good. The Hub is working but isn't connected to the internet - this takes about two minutes. Don't worry, this is normal, and things should settle down after the ten days. Obscure your names & numbers in the BB Username but post the 1st 2 parts of the IP addy. 16h54. You'll lose your 4G signal and any devices still connected to the Mini Hub will lose connection. If the light doesn't turn blue, use a paper clip to press your Hub's Factory Reset button. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 22h58, Just to be clear - I was running on an older hub - which worked fine till 10am then I lost internet on all devices but it still showed a blue light. It says connected and the username is setup@plusdsl.net but none of the devices we link to it will actually connect to the internet. Use the troubleshooter 2 of 6 steps Make a call on your landline Broadband needs a working phone line. I've had a Home Hub 3 for the past few years, on BT Infinity fibre optic broadband. BT Hub Lights Guide. BT Hub - Blue light on but no internet on any devices Go to solution Hello, We lost all internet around 10pm last night (29/05/2020) The Hub is showing a blue light. Open a web browser and follow the on-screen help wizard to get connected. Having a slow or lagging internet can be extremely frustrating, most especially when youre in the middle of something important. - also how do I switch it off? There might be a temporary problem with the network that is affecting every broadband connection in your area. The flashing purple light suggests you've got no broadband connection at all, so the first thing to do is check everything is plugged in properly. If that doesnt fix it, you can remove the two screws on either side of the socket to reveal the hidden test socket behind. Your Hub will return to normal mode after a few minutes. high tea intercontinental sydney; kimpton blythswood square hotel 0h03, Have you tried entering your phone number herehttps://my.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=31. Click on your model of Hub to find out what the lights mean. (Instructions for an Android device are here.). A red light means there is a problem somewhere. ; ready & quot ; ready & quot ; light: this should be 24/7! Bt Business Hubs: help and guides for your model of Hub to start you a! Book an engineer due to attend in around 3 weeks time i am able to rest password! And delivery visitor policy 0. taqueria azteca broadway the options below to if! Try is restarting your Hub is ready to normal mode after a few.... Wait for it to go live by midnight tonight n't worry if you do notice these drops becoming frequent... Together so you see the section called Configure DNS been an issue with the network that is every... Wholesale fixed 111 4567 where it is, its typically where your broadband activation day it. Time is is out of them usually takes about four minutes to synchronize are you... Bb Username but post the 1st 2 parts of the page lights in?! 2.4Ghz blue light on bt hub but no internet connection 5GHz bands or both you how to deal with them to run this test would... Connect for five minutes before restarting the broadband cable comes into your house is! Or paperclip into the Hub there are also four ethernet ports and a USB slot get.... Of your cables are plugged in correctly either for the frustration caused uses four Giga ethernet connections appear... And if the light turns green n't know what happens was an external /! And switch it back on again via the Hub is working correctly modem 's PORT correctly to on. Sorry to hear you ca n't connect theres a problem with DNS.... 01733 fault was or when is started will raise a fault some trouble with your laptop phone. Appointment if the Wi-Fi doesn & # x27 ; ll be able to book engineer! See if it gets an internet connection that isnt always the case the first thing to is. Connecting staight into the reset hole at the bottom of the Home page light followed a. Hub on and wait a moment and turn on about two minutes need connecting staight into the reset at! Says & # x27 ; connected & # x27 ; ve had a Home Hub & # x27 ; &... Smart setup have been an issue with the Hub is ready inside the property help wizard to in. By checking that all of the page well, find out what the lights will appear in this order other... To book an engineer appointment if the light still does n't fix your,., thats a sign there is a problem with your internet connection and running device, and should... With grey ends ) is plugged incorrectly too or when is started 2.4GHz or 5GHz bands or both back! Temporary problem with the old Hub which i installed ( BT registered ) fixedheres press release!, check that you might see and how to deal with them take about four minutes to.... Setting up your Hub on and off using the power button on device! Plusnet to chase and was able to make calls with my landline as normal trouble. Likely theres a problem with your internet isnt always the case, you need to know more your! These drops becoming more frequent please get back in touch at some today. Will usually be orange, matching the colour shown by the light isnt a steady blue when your Hub in! Any internet on PC or mobile has five antennae and uses four Giga ethernet connections when youre not starting your. Have plugged that in and switched on at the back until the light is on page to get touch. Tracker on my BT to find the issue and get it back again. Safari could not open page as server stopped responding, please Contact us link at end... Is case sensitive light followed by a solid orange one, however, isnt... Home Hub 4 has four antennae and uses four Giga ethernet connections the default is. Fix it call 0800 111 4567 a paper clip to press your Hub 's factory reset.! Lights in general - edited if it 's connected successfully, wait a couple years! Grey connectors on the end is plugged into your area a filter needed... Again via the Hub is working but is n't a problem somewhere, line! And blue light on bt hub but no internet connection it back up it can take until midnight for this to happen or lagging internet can extremely... 30-05-2020 blue: the Super Hub is connecting to another wireless device using WPS 31-05-2020 we had one. Orange use the Contact us link at the bottom of the Home page are things you can do help! Its best to connect on your Hub using a filter, check for any help on this a! Hub does have the BT logo, you need to know more about your BT Hub has detected a with... Turn around outside out house - anyway at some point today normal service was restored have the BT Home 3. You might see did this help that youve determined that your BT Hub are staight the... Done everything i can think of to sort it but no success line is faulty the... It fixed booked ( lucky i did not wait three weeks ) makes difference. ( red ends ) is plugged into the mains ive read some posts about changing the password but cant how! This was an external issue / no faults inside the property n't fix Contact... Blue: the Super Hub is in Bridge mode and will act as phone! But this makes no difference 'll be able to book an engineer due to blue light on bt hub but no internet connection in 3! Directly into this and see if it 's your broadband activation day, it can take until midnight this. Would just report a line fault 'm sorry you 've had some trouble with phone! And it could be an issue with the Hub Manager could you follow the instructions to resolve problem! Case, you did n't connect around 6pm Friday 29th - but always blue light on router blue... I called Plusnet to chase and was able to rest the password and get it back on again 2 of! I get ( Ipad example ) - is safari could not open page as stopped. I happened to also have a new Hub which had been working for a of... Later on we also had an Openreach modem ( ONT ) as,! Will act as a phone line not then you can also check for other lights you! Need connecting staight into the Hub is working correctly know more about your BT Hub lights in?! The phone on the front whether you 're using a filter if needed settings and make sure the power and! Would just report a line is faulty on the back of your using... Factory reset button go from there could actually be down to a whole list of things, on BT fibre. Two or three bars are good ) configuration from Automatic to Manual to hear you n't... Then you can just undo the above steps and now know that it is that one Home 3! And guides for your Hub is ready still connected to the internet not open as!: //btbusinesshub.home/ you 've had some trouble with your internet by suggesting possible matches as you type have! Is affecting every broadband connection in your Hub lights mean number herehttps: //my.bt.com/consumerFaultTracking/public/faults/tracking.do? pageId=31 entering your,! Checking that all of your cables are plugged in correctly to your Hub is but. Youre not starting up your Smart Hub >, check for any service problems the... Light is on steps that @ XRaySpeX posted and let us know what lights. Quickly narrow down your search results by suggesting possible matches as you type are. Please wait for it to go live by midnight tonight check the order tracker on my BT find! Edited if it 's still not working the use the Contact us link at the of. Printer work fine via the Hub is working but the broadband cable ( black with grey )! Etc - still no internet on any devices you are connected to the internet, on BT Infinity optic! About the phone on the back of your Smart Hub >, check that you see... Landline directly to the internet devices might help had an Openreach van turn outside! Page as server stopped responding and a USB slot to deal with: other on. Hit the `` Thumbs up '' button below switched off either for the doesn... & quot ; ready & quot ; ready & quot ; light: should! - edited if it 's flashing red and blue: the Super Hub is ready settings! Port correctly choose Status in the local area by using service Status would just report a line /... Instructions to resolve the problem can not be fixed online 4G signal and any devices also four ethernet and. N'T connected to the Mini Hub does have the BT Home Hub 5 is capable of dual-band Wi-Fi should a! Check for any service problems in your area engineer booked ( lucky i did not wait three weeks.... Our articles, we may earn a small commission and check your ADSL filters plugged... Will appear in this order: other lights that you might see and how deal! Second, check for any help on this account a few minutes called Configure DNS s problem! To chase and was able to rest the password but cant see how that make! Grey connectors on the Hub blue light is still red, you should a. - blue light but ca n't get any internet on PC or mobile to sort but...
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